Join the Bristol Hospice team as a Hospice Business Office Manager, where your work will play a critical role in providing comfort, support, and dignity to those nearing the end of life! 

Territory: This position is based out of our Stockton office and supports hospice operations throughout about a 60 mile radius from our office location.

Schedule: Monday - Friday 8:00am-5:00pm

What You'll Get in Return (Full-time Perks & Benefits): 

• Tuition Reimbursement – We invest in your continued growth
• Paid Time Off & Holidays – Because your well-being matters
• Comprehensive Health Benefits – Medical, Dental, Vision, Life Insurance, Disability
• 401(k) & HSA – Plan for your future with confidence
• Mileage Reimbursement – For applicable travel and visits
• Advanced Training Programs – Elevate your skills, expand your impact
• A Mission-Driven Culture – Be part of a passionate, purpose-filled team providing the highest standard of end-of-life care

Our Culture
Our culture is cultivated using the following values:

• Integrity: We are honest and professional.
• Trust: We count on each other.
• Excellence: We strive to always do our best and look for ways to improve and excel.
• Accountability: We accept responsibility for our actions, attitudes, and mistakes.
• Mutual Respect: We treat others the way we want to be treated.

On An Average Day You Will: 
(includes, but not limited to) 

• Manage all business office functions for the locations
• Maintain confidentiality of patient information
• Ensure that medical records are accurate, maintained and kept up to date in accordance with regulations of Medicare and the Policy and Procedure Manual
• Act as a liaison with patients, families and staff
• Ensure that office personnel perform their duties as they pertain to office responsibilities, IDT and billing responsibilities
• Ensure billing data is input accurately and in a timely manner
• Ensure that medical equipment and supplies are ordered, and accurate records are maintained
• Ensure that staff is informed of any changes and/or updates regarding admissions, discharges, visits, schedules, and clinical meetings as directed by the Program Director, the Director of Clinical Services and/or the Administrator
• Track admissions, discharges, IDTs, certifications and re-certifications on all patients
• Ensure that accurate mailing lists are updated of employees, patients, volunteers, Medical Directors, physicians and nursing facilities; forward any changes to the Corporate Office
• Collect and monitor payroll information for processing and submission to the payroll office
• Provide new hire orientation and ensure all processes are completed accurately and in a timely manner including, but not limited to, setting up of personnel files, equipment, keys, benefits, training and skills competencies
• Perform other necessary functions/duties as assigned by the Executive Director and/or the Administrator
• Act as point of contact with local nursing homes and other vendors for business office related issues
• May be required to supervise assigned personnel and volunteers including, but not limited to, hiring, firing, evaluating, training, mentoring, scheduling and assigning tasks
• Perform all other duties as assigned

What You'll Bring to The Team: 

• Strong office management and communication skills
• The ability to establish and maintain effective working relationship
• Maintain a positive, friendly, and professional attitude.
• Ability to perform a variety of task in a fast paced environment.
• Proficient in Microsoft Office Programs including Word and Excel.
• Ability to learn new software programs quickly and efficiently

Join a Team that embraces the reverence of life!

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit www.bristolhospice.com and follow us on LinkedIn.

EEOC Statement

Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.